Visitation Policies

The teams at Bridgeway and Avalon are happy that our regulatory agencies are providing relaxed guidelines for visitation. We no longer will require pre-scheduled visits, however, there are still regulations and safety protocols that must be adhered to in order to protect the safety of our residents and staff, particularly during times of high transmission and positivity of COVID-19 in our local community. Please read our visitation guidelines below and reach out to the building receptionist or administrator with any questions.

Requirements for Visitation

• Visitors who have a positive viral test for COVID-19, symptoms of COVID-19, or currently meet the criteria for quarantine, cannot enter the facility. 
• All visitors must enter the front of the building and are required to stop at the Receptionist Desk and screening kiosk to have their temperature taken and answer the required questions.  
• Anyone exhibiting signs or symptoms of COVID-19 must exit the facility and obtain a negative COVID test prior to reentering.
• Face coverings or masks (covering mouth and nose) are required when entering the facility. If you do not have one, one will be provided. 
• Education will be provided upon entering the facility, and it will be the responsibility of the visitor to review the education prior to having their visit. Hand hygiene must be performed upon entry.
• Visitation should occur in the facilities designated visitation spaces, and physical distancing of at least six feet between people must be maintained, in accordance with CDC guidance.
• For visitors and residents who are fully vaccinated, close physical contact may occur in the visitation space, if the resident consents.
• There are limits to the number of visitors that residents can have at one time. Please see the receptionist for details.

Any visitor who is unable and unwilling to comply with these rules may lose their visitation privileges. We offer the following alternatives to in-person visits:

Family Messenger

Family Messenger is a free Bridgeway Senior Healthcare service that allows friends and family to send photo or video messages to their loved ones in our care. For instructions, click here.

After Your Visit

If you test positive for COVID-19 or have symptoms of COVID-19 within 14 days of visiting, begin self-isolation and notify the facility immediately for additional guidance.

Questions or Concerns?

Click on the facility where your loved one resides to direct questions to us.

Bridgeway Bridgewater
Bridgeway Hillsborough

Avalon Bridgewater
Avalon Hillsborough

COVID-19

Learn more about our campuses:

​Avalon

​Bridgeway